Plumbing emergencies do not wait for business hours, and neither do we. When something goes seriously wrong, we are a phone call away, any hour, any day, across York Region, Bradford and North York.
Some plumbing problems can wait for a scheduled appointment. Others cannot, a burst pipe flooding your basement, a sewage backup, a water heater failure in the middle of winter, or a leak you cannot shut off. For those moments, we offer genuine 24/7 emergency response, every day of the year, across York Region, Bradford and North York.
When you call 289-470-6221 we ask what you can see, tell you what to shut off, and get a plumber on the way.
You get the price in writing before we start, whatever the hour.
The first job at any emergency is stopping the water. The second is giving you the price before we fix anything.
Straightforward, no-surprise service from the first call to the final test.
Call any hour. We get the key details and tell you what to shut off until we arrive.
A technician is sent out right away, prepared for common emergency scenarios and equipped to act immediately.
On arrival, our priority is containing the problem, stopping water, isolating the issue, before anything else.
Once the situation is stable, we explain what is needed and give you an upfront price before any repair work begins.
Frozen lines are the emergency that climbs every January. In Keswick, Sutton and Jackson's Point the usual cause is a converted cottage: supply lines in a crawl space or along an exterior wall that freeze fast when the wind comes off the lake. Elsewhere it is often a hose left connected to an outdoor tap.
We find the frozen section, thaw it, check for a split before the water comes back on, and repair it. If a line has already burst, shut off the main valve and call. See pipe repair and leak detection, our Keswick plumbing page, and how to prevent frozen pipes in York Region.
If water is coming through a ceiling or spreading across a floor, shut off the main water valve before anything else. In most York Region houses it is in the basement where the water line comes through the front foundation wall, usually beside the water meter; in a house or cottage without a basement, look in a utility closet or the crawl space. Turn a round handle clockwise until it stops, or turn a lever a quarter turn so it sits across the pipe. If water is near outlets or the electrical panel, switch that circuit off at the breaker, and on a property with a private well, switch off the well pump. Then open the lowest tap in the house to take the pressure off and call 289-470-6221.
What people want to know when they are calling us at the worst possible moment.
Round-the-clock emergency plumbing response is available in every community we serve.
Do not wait and hope it gets better. Call now, we are available around the clock, every day of the year, across York Region.
